• support@wasdroom.com

  • +31 85 303 0990

Delivery & Shipping

Welcome to Wasdroom! We strive to make your shopping experience as smooth as possible. Below you will find all the information about our delivery and shipping options.

Shipping Methods and Costs

Standard Shipping (Netherlands & Belgium)

  • Delivery Time White + Anthracite: 4 - 6 weeks
  • Costs: Shipping for our laundry cabinets is 49.99.

International Shipping

  • Delivery time: 5 - 6 weeks.
  • Costs: Vary by country. Please contact us for specific shipping costs outside the Netherlands.

Processing time

Orders placed before 3:00 PM on a business day are processed the same day. Orders placed after this time or during the weekend are processed on the next business day.

Delivery Process

  • Once your order has been shipped, you will receive an email with a tracking number to follow your package.
  • We work with reputable courier services such as PostNL, DHL, and UPS & XXLPakket to ensure your order arrives safely and on time.
  • If you are not home at the time of delivery, the courier will leave a message with instructions for a second attempt or for pickup at a local collection point.

Damaged or Missing Items

We do our utmost to ensure that your order arrives in perfect condition. However, if your package is damaged during transport or does not arrive, please contact us immediately at support@wasdroom.com. Be sure to include your order number and, if applicable, photos of the damage. We will do our best to resolve this as quickly as possible.

Returns and Exchanges

If for any reason you are not satisfied with your purchase, we offer a 30-day return policy. You can return your order within 30 days of receipt for a full refund or exchange. The items must be returned unused and in their original packaging.

Return Procedure

  1. Send an email to support@wasdroom.com with your order number and the reason for the return.
  2. You will receive a return label and further instructions from us.
  3. Pack the items securely and attach the return label to the package.
  4. Take the package to a post office or a pickup point of the relevant courier service.
Note: The costs for returns are the responsibility of the customer, unless it is an error on our part (for example, wrong or defective items).

Contact

Do you have any questions about our delivery and shipping? Feel free to contact us:
  • Email: support@wasdroom.com
  • Phone: +31 85 303 0990 (available Monday to Friday, 10:00 AM - 4:00 PM)
At Wasdroom, we are always ready to help you. Thank you for your trust and your purchase with us!